Tuesday, July 10, 2007

Sprint Cuts 1,000+ Customers For Excessive Complaining


That will Teach them selfish Customer Idiots to Complain......you don't like our service....hey, now you got NO Phone....!!!!!!

Hundreds of cell phone customers are being given the boot, accused of being too high maintenance.Sprint-Nextel is disconnecting more than 1,000 subscribers on grounds the clients call customer service too often and make "unreasonable requests."The 1,200 people getting dropped will have to find a new carrier by the end of the month.

In a statement, the company said: "Rather than continue to operate in a situation that was unsatisfactory for Sprint and our subscribers, we chose to terminate our relationship with those customers to allow them to pursue other options."

"I didn't even know you could do that with a contract. That's astonishing," said cell phone user Winston Bryant.The customers told to find a new service provider were notified by mail last month and will not have to pay a termination fee.

2 comments:

Miguel Garces said...
This comment has been removed by the author.
Miguel Garces said...

Haha! I found this under the Sprint Terms of Agreement. I guess they can do that.

We can, without notice, suspend or terminate any Service at any time for any reason, including, but not limited to: (a) late payment; (b) exceeding an Account Spending Limit (“ASL”); (c) harassing/threatening our employees or agents; (d) providing false information; (e) interfering with our operations; (f) using/suspicion of using Services in any manner restricted by or inconsistent with the Agreement; (g) breaching the Agreement, including our Policies; (h) providing false, inaccurate, dated or unverifiable identification or credit information, or becoming insolvent or bankrupt; (i) modifying a Device from its manufacturer specifications; or (j) if we believe the action protects our interests, any customer's interests or our network.